I have received the message 'Your account has been suspended, please contact SMARTDIARY urgently'.  What do I do?
You have received this message as your Smartdiary account is currently in arrears. Please contact Smartdiary accounts on 01625 449 010 or visit our contact us page to resolve this matter.

Do I have to pay for the Smartdiary postcode look-up?
Yes. The cost of postcode look-ups depends on the scale of look-ups performed. The larger volume of look-ups you use, the lower the price of each look-up.

Do I have to use the Smartdiary postcode look ups?
No, the postcode look-up is an option available when entering addresses, and you will only be charged if you use it. 

How much will the Smartdiary messaging cost?
The cost of the messages depends on the scale of messages sent out. The larger volume of messages you use, the lower the price of each message.

Do I have to use the Smartdiary messaging?
No, the SMS messaging is a built in option, and you will only be charged if you use it.