Smartdiary Features CRM

by Dev Guyz 11. September 2008 12:46

With Smartdiary - we've listened to our customers very carefully, and developed features to help you run your business.  When we introduce new ideas into Smartdiary, its our customers who made them happen.

  • Extensive reporting
  • Postcode address look-ups
  • Appointment audit trails
  • Customer activities history

Reporting

Whether you need a simple telephone list, a schedule of up and coming appointments for a customer, or a staff activity report, Smartdiary has all the information you need right at your fingertips.

Get it Right

How do you feel when a letter turns up with an address that has been spelt incorrectly? When it comes to our name or address most of us are pedants.  Smartdiary ensures you always get it right, with integrated postcode address look ups directly linked to the PostOffice PAF database your letters will always hit the mark.

Keep on Track

Every time you enter an appointment or send a letter or email, Smartdairy will keep a track of your activities.  Impress your customers by remembering their last appointment instantly, knowing their likes and dislikes and in the process, ensuring you capitalise one very opportunity.

What Next

The list of innovations inspired by Smartdiary customers is extensive.  Uses vary from SMS messages for dental appointments, doctor's appointments and MOT stations, to quick and simple ways to check resource availability and long SMS messages (up to 612 characters). What comes next in Smartdiary is down to you, our customers.  We take your needs and turn them into our innovation for our mutual success.  We always value your input and look forward to developing tomorrow's solutions for you.

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